Our November Vegas trip is my first experience booking with Travelocity, and so far I like 'em! We're flying with a local airline - Alaska Airlines - that has caused me issues in the past, so I thought this would be a good opportunity to test Travelocity's allegedly fabulous, keep-you-ever-aware customer service.
Alaska did not disappoint; they've already changed our flight. Let's not get me started on Alaska Airlines. The point is, Travelocity has kept me up to date and informed every step of the way. The direct vendors of all the extras we booked through Travelocity have also already contacted me directly and confirmed our reservations and pick-up times. I only booked a week ago, we don't leave for over a month, and I already have everything I could possibly need for my trip, including a map of all the Travelocity kiosks all over Vegas where someone can help me directly if I have a question or concern while I'm there. Impressive!
So at this point in the game, I'm a big Travelocity fan, and not just because I love the roaming gnome!
(Just don't tell the few friends I have that work for Expedia...)